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On-premise or hosted IP telephony with your extension plan, call routing and reporting configured properly.
An IP PBX replaces the phone system with software. The hardware becomes a server, extensions become software or IP handsets, and adding a user stops being an engineer visit.
The value is in the configuration, not the platform. Call routing that matches how your organisation actually answers the phone, hunt groups that don't drop callers, out-of-hours handling, and reporting that tells you how many calls went unanswered.
It only works on a network that's ready for it — QoS and adequate upstream bandwidth are prerequisites, not upsells, and we check both before quoting.
Publishing exclusions is deliberate. Nobody in this market does it, and it's the fastest way to avoid a variation conversation later.
If yours isn't here, ask — we'd rather answer it before you buy than after.
Yes, via porting. We run it in parallel so calls keep working throughout — porting is the step most likely to cause disruption if rushed.
Calls stop unless you plan for it. Options are a cellular backup path or automatic failover to mobile numbers. We configure one or the other rather than leaving it to chance.
Free site survey first. You keep the findings whether or not you buy.
