Uncontended, symmetric bandwidth on a dedicated circuit with a committed information rate and a static IP block.
Dedicated Internet Access is a private circuit from your premises to our core. Unlike broadband, the bandwidth is not shared with anyone else — the speed you buy is the speed you get, at 3pm on a Monday and at midnight on a Sunday.
It is symmetric, so upload matches download. That matters more than most buyers expect: video conferencing, VPN termination, cloud backup and hosting an on-premise server are all upload-heavy, and asymmetric broadband quietly throttles all four.
Every DIA circuit ships with a static public IP block, 24/7 monitoring from our NOC, and a contracted SLA with service credits attached.
Publishing exclusions is deliberate. Nobody in this market does it, and it's the fastest way to avoid a variation conversation later.
If yours isn't here, ask — we'd rather answer it before you buy than after.
Broadband is contended — you share capacity with other subscribers, so throughput drops at peak hours. DIA is a dedicated circuit at 1:1, with an SLA and service credits. Broadband has neither.
Yes. Every DIA circuit includes a static public IP block. Block size depends on your requirement and is justified at order stage.
Our NOC is alerted before you notice. The SLA defines response and restoration targets, with credits if we miss them. Sites that cannot tolerate downtime should add a diverse backup path.
Often yes, via licensed point-to-point wireless. The site survey confirms line of sight and achievable throughput before we quote.
Free site survey first. You keep the findings whether or not you buy.